Aeroméxico is currently looking into a potential data breach that may involve the personal information of its customers. The federal Ministry of Anti-Corruption and Good Governance recently reported that someone on the platform Telegram was attempting to sell a database containing over 15 million passenger records. While Aeroméxico has stated that it has not found any indications of compromised financial information or passwords, the airline is urging customers to be vigilant about unusual communications that might seek personal details.
The investigation began when the ministry discovered a post on Telegram on September 18, where a user claimed to offer this extensive dataset reportedly linked to Aeroméxico. The authorities have gathered a sample of more than 100,000 records for further analysis, which included names of public figures, raising concerns about the potential misuse of this information.
In its official response, Aeroméxico has assured customers that operations remain unaffected and that they are collaborating fully with federal authorities on this matter. The airline is also initiating its own inquiry to establish the origins of the data leak and to assess any potential impacts. While no evidence of a cyberattack has been identified against its systems, the airline is urging customers to remain alert to suspicious emails or phone calls that could pose risks.
As data privacy becomes an increasingly critical issue, the concern over potential leaks serves as a reminder for everyone to be cautious about their personal information. Aeroméxico promises to keep the public informed of any new developments as the situation unfolds.